General Conditions of Sale at Punto y Arte
Please read the following conditions carefully before making a purchase at Punto y Arte. By making a purchase, you accept these conditions and agree to comply with them. If you have any questions or concerns, please do not hesitate to contact our customer service team.
1. Store Information:
Punto y Arte operates the online store accessible through the website www.puntodecruzyarte.com. The store is managed by A Luca Rusu SL, with address at C. Monsacro 26 A, Santa Eulalia de Morcin, Asturias and tax identification number B67970863 . You can contact us at puntoyarte8@hotmail.com or +34 61 00 94 234.
2. Products and Prices:
2.1. We offer a variety of craft related products. All products are subject to availability.
2.2. Product prices are shown in Euro and include applicable value added tax (VAT). Shipping costs will be added to the total price and will be clearly indicated during the purchasing process.
23. We reserve the right to change prices at any time, but changes will not affect already confirmed purchases.
3. Purchase Process:
3.1. To make a purchase at Punto y Arte, you must be at least 16 years of age or have the consent of a parent or legal guardian.
3.2. You must follow the online purchasing process and provide the required information to complete the transaction. Be sure to provide accurate and up-to-date delivery information.
3.3. Once you have completed the purchasing process and received an order confirmation, your purchase will be binding.
4. Payment:
4.1. We accept the following payment methods: PayPal, Visa, Mastercard or bank transfer.
4.2. Payments will be processed securely through trusted payment gateways. We do not store credit or debit card information on our systems.
4.3. If a payment cannot be processed successfully, your order will not be considered confirmed and will not be shipped.
5. Shipping and Delivery:
5.1. Please see our shipping and delivery policy for detailed information on costs, delivery times and available options.
5.2. We strive to meet estimated delivery times, but cannot guarantee delivery within a specific timeframe due to external factors such as logistical or weather issues.
6. Returns and Exchanges:
6.1. Please see our returns and exchanges policy for information on how to proceed if you return or exchange products.
6.2. You have [Deadline in days] business days to exercise your right of withdrawal from receipt of the product.
7. Guarantee:
7.1. All our products are guaranteed against manufacturing defects. Please see our warranty policy for detailed information on how to claim your warranty.
8. Responsibility:
8.1. We will not be liable for any indirect, incidental or consequential loss or damage that may result from the use of our products or services.
9. Reservation of Property:
9.1. We reserve title to the products until full payment has been made.
10. Communications:
10.1. By making a purchase at Punto y Arte, you agree to receive communications related to your order, such as purchase confirmations and delivery updates.
11. Applicable Law:
11.1. These conditions of sale are subject to current legislation, and any dispute that arises will be resolved in accordance with this legislation.
12. Changes in Conditions:
12.1. We reserve the right to update and modify these conditions at any time. Changes will be effective from the date they are posted on our website.
Thank you for choosing Punto y Arte. We are committed to providing you with quality products and a satisfactory shopping experience. If you have any questions or comments, please do not hesitate to contact us. We hope you enjoy your shopping experience in our online store!
