Punto y Arte Privacy Policy for the Online Store
At Punto y Arte, we value and respect your privacy. This Privacy Policy aims to provide you with detailed information on how we collect, use, share and protect your personal data when you use our online store. By accessing or using our website, you agree to the terms and conditions of this policy.
1. Information We Collect:
We collect personal information that you provide to us when you create an account, make a purchase, subscribe to our newsletter, or interact with our website. The information we may collect includes:
- Name and surname.
- Email address.
- Shipping and billing address.
- Phone number.
- Payment information, such as credit or debit card details (processed securely through payment gateways).
- Purchase history and preferences.
- Browsing data, such as IP addresses, browser type, geographic location and pages visited.
2. Use of Information:
We use your personal data for the following purposes:
- Process your orders and deliver products to you.
- Manage your account and provide you with customer support.
- Send you information about products, offers and promotions if you subscribe to our newsletter.
- Personalize your shopping experience and recommend relevant products.
- Comply with our legal obligations and regulations.
3. Share Information:
We do not sell or rent your personal data to third parties. However, we may share your information with third parties in the following situations:
- Service Providers: We use trusted service providers to process orders, make deliveries and manage payments. These providers only have access to the information necessary to perform their functions and are required to protect your privacy.
- Legal Compliance: We may disclose your information if we are legally required to do so, such as in response to a court order or a request from a government authority.
- Fraud Prevention: To protect against fraud and ensure the security of transactions, we may share information with fraud prevention service providers and legal authorities.
- Change of ownership: In the event of a merger, acquisition or sale of assets, your personal data may be transferred to a third party as part of the transaction.
4. Cookies and Similar Technologies:
We use cookies and similar technologies to improve the functionality of our website and collect information about your browsing. You can configure your cookie preferences through your browser settings.
5. Data Security:
We take security measures to protect your personal data against loss, unauthorized access, disclosure, alteration or destruction. We use encryption protocols and maintain rigorous security practices.
6. Your Rights:
You have the right to access, correct, delete or limit the use of your personal data. You can exercise these rights by contacting our customer service team. You can also opt out of receiving email marketing communications at any time.
7. Minors:
Our website is not directed to children under 16 years of age, and we do not knowingly collect personal information from children under that age without the consent of a parent or legal guardian.
8. Changes to the Privacy Policy:
We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting a notice on our website or through other means.
9. Contact:
If you have questions or concerns about this Privacy Policy or the handling of your personal data, please contact us using the contact information provided on our website.
Thank you for trusting Punto y Arte. We are committed to protecting your privacy and providing you with a safe and satisfying online shopping experience.
